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Virtual Counselling

Virtual counselling is completely secure and confidential as it is done through our online booking system Jane. The Jane app and website are both encrypted and follow the strict PIPEDA guidelines. This ensures the privacy of your session and maintains confidentiality through your Jane account if you choose to book online.

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When you book a virtual counselling session you will be sent a secure link through your set account email approximately an hour prior to your scheduled session. We suggest checking in five to ten minutes before your scheduled session start time. By clicking the link, signing in, and testing your internet connection before to ensure it is stable allows you to troubleshoot if necessary outside of your appointment time. 

Benefits of Virtual Counselling

Increased flexibility due to reduced travel time or potential travel restrictions due to weather or illness.

Easily accessible from a wide range of devices: laptops, computers, tablets & iPads. 

Allows you to participate and work on self-growth from the comfort of your own home. 

Virtual counselling is just as effective as in-person and is based on personal preference.

It allows you to participate and work on self-growth from the comfort of your own home without going into an office.

Reduced overall cost by limiting travel expenses and additional time potentially missed from work for travel.

It allows you to select a counsellor from a larger pool, increasing the likelihood of a greater connection.

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